Payment policy

At Sole Craft , we aim to make your shopping experience simple, secure, and transparent. This Payment Policy outlines the accepted payment methods, security measures, and important information related to transactions on our website.

Accepted Payment Methods

We accept the following secure payment options at checkout:

Visa

MasterCard

American Express

Discover

Apple Pay

Google Pay

Shop Pay

All prices listed on our website are in GBP (£) unless otherwise stated.

Secure Checkout

All transactions on our website are protected using SSL (Secure Socket Layer) encryption, ensuring your personal and payment information remains safe.

We do not store your card details. Payments are processed through trusted third-party payment providers to ensure a secure and seamless checkout experience.

Payment Processing

Your payment will be processed immediately at the time your order is placed.

Once the transaction is successful, you will receive a confirmation email with your order details and receipt.

Order Confirmation

After successful payment, you will receive:

An order confirmation email

A digital receipt

A shipping confirmation email with tracking details once your order is dispatched

Taxes and Fees

Applicable taxes (if any) will be calculated and clearly displayed at checkout based on your shipping address.

We do not charge any hidden or additional fees.

Payment Issues

If your payment is declined or you experience issues during checkout:

Double-check your card details

Try an alternative payment method

Contact our support team

 Email: support@Solecraft.co.uk

Please note: Multiple failed attempts may result in your bank temporarily restricting your card for security reasons.

Fraud Prevention

To protect both our customers and our business, all orders are subject to security and fraud verification checks.

If any suspicious activity is detected, we may:

Request additional verification

Contact you directly

Cancel the order if necessary

Contact Us

If you have any questions regarding your order or shipping

Address: 55 Bootham Cres, Clifton, York YO30 7AJ, UK

Email: Support@Solecraft.co.uk

Phone: +44 793 774 4468

Business Name: Sole Craft LTD

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+00:00)